Refund Policy

Refund Policy

Thank you for shopping at Baruru Store. This Refund Policy outlines the terms and conditions governing refunds for purchases made at our physical store or through our online platform. Please read this policy carefully before making a purchase. By making a purchase, you agree to the terms and conditions set forth in this policy.

1. No Refund Policy
   Baruru Store does not offer a refund service once customers purchase the products, whether in-store or online. We do not provide a return policy, which means that after receiving your item, a return is not eligible.

2. Damages and Issues
   We strive to provide you with high-quality products and ensure your satisfaction. Please inspect your order upon reception. If you receive a defective, damaged, or incorrect item, please contact us immediately at barurubaruru@gmail.com. We will evaluate the issue and make every effort to rectify the situation.

3. Exchanges
   If you wish to exchange an item, the fastest way to ensure you get the desired product is to return the item you have. Once the return is accepted and processed, you can make a separate purchase for the new item. Please note that the exchange is subject to product availability.

4. Contact Us
   If you have any questions or need assistance regarding our refund policy, please contact us at barurubaruru@gmail.com. We are here to help and will respond to your inquiries as soon as possible.

Please note that this refund policy is governed by the laws of Hong Kong. Baruru Store reserves the right to modify or amend this policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website or at our physical store.